Privacy & PolicyFor Users

At SkarduBooking.com, we are fully committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or services. By accessing our platform, making a booking, or listing your property, you agree to the practices described in this policy.

When you use SkarduBooking.com, we collect certain information from you to provide our services effectively. For customers booking accommodations, this may include your name, contact details such as Email and phone number, national ID or passport number where applicable, and your payment information. For hotel vendors listing their properties, we collect your contact information, property descriptions, pricing details, legal verification documents, and payment account information for disbursement of earnings.
In addition, we automatically collect some technical data when you visit the website. This includes your IP address, device type, browser, operating system, and pages visited. This information helps us improve our site performance, enhance user experience, and analyze traffic.

The information we collect is used to manage your bookings, facilitate communication between customers and hotel vendors, process payments, and provide customer support. It also allows us to send booking confirmations, updates, or notifications about your stay. We may also use your data to improve our platform and services, personalize your user experience, detect fraud, and fulfill legal obligations.
We may send occasional promotional content or updates related to travel in Gilgit-Baltistan, but only if you have consented to receive such communications. You can unsubscribe from marketing communications at any time.

We do not sell, rent, or trade your personal data to third parties. However, we do share necessary information with our trusted partners, including hotel vendors, to confirm your bookings and manage reservations. Payment processors and technical service providers may also receive relevant data to complete transactions and operate the website securely.
In the event of a legal requirement, such as a government request, court order, or legal proceeding, we may be obligated to disclose certain personal data. Additionally, in cases where there is a suspected violation of law or terms of use, your information may be shared to protect our rights or the safety of others.

We use secure servers, encryption, and access control protocols to protect your data. We take reasonable steps to safeguard your information from unauthorized access, loss, or misuse. However, no digital platform can guarantee 100% security, and we advise users to protect their account credentials and be cautious when using public or shared devices.

You have the right to access the personal information we hold about you, request corrections, or ask for deletion of your account. You can also request details about how your data is used or object to receiving promotional emails. To exercise these rights, please get in touch with us at info@skardubooking.com.

We use cookies to improve our site functionality, enhance your browsing experience, and collect analytics about user behavior. By continuing to use SkarduBooking.com, you consent to the use of cookies. You may manage or turn off cookies in your browser settings, though some website features may not function optimally without them.

Our website may include links to other websites or platforms not operated by us. These third-party sites have separate privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before submitting any personal information.

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. All updates will be posted on this page with the revised effective date. Your continued use of the site after changes are made constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests related to this Privacy Policy or your data, you can reach us at info@skardubooking.com or call our support line at +92 303 7275518. Our office is based in Skardu, Gilgit-Baltistan, and we are available during business hours to assist you.